Privacy Policy
At Vataney, we value your trust. This policy explains how we handle your information simply and clearly, in line with the Digital Personal Data Protection Act (DPDP) 2023 and Indian e-commerce standards.
Information Collection We collect only the basic details required to serve you, such as your name, contact number, email address, and shipping location. We do not store your sensitive financial data like card numbers or bank passwords, as all transactions are processed through secure, RBI-authorized payment gateways.
How We Use Your Data Your information is used strictly to fulfill your orders and manage our commitment to you. This includes processing your purchases, communicating order updates, and verifying any requests for replacements of defective items as per our established terms. We may also use your contact details to provide support or respond to your inquiries.
Sharing of Information Vataney does not sell or rent your personal information to third parties. We only share necessary details with our trusted delivery partners to ensure your products reach you and with legal authorities if required by Indian law.
Your Rights and Control As a user in India, you have the right to access the data we hold about you, request corrections to inaccurate information, or ask for the deletion of your personal data when it is no longer needed for its original purpose. You can also withdraw your consent for us to use your data at any time by contacting us.
Data Security and Retention We implement standard security measures to keep your information safe from unauthorized access. We retain your records only for as long as necessary to provide our services and to comply with Indian tax and legal regulations, after which the data is safely removed.
Grievance Redressal If you have any questions or concerns regarding your privacy, you may reach out to our Grievance Officer based in New Delhi. Please send your queries to [Insert Email Address] and we will ensure they are addressed promptly in accordance with the Information Technology Act.
By continuing to use the Vataney website, you acknowledge that you have read and agreed to this Privacy Policy alongside our Terms and Conditions regarding final sales and replacement procedures.